IBM hard disk drives

Sales and support

Downloads & technical information

Warranty & RMA

Purchase

Did your IBM hard disk drive come pre-installed?
Contact IBM technical support for assistance determining warranty support, or call 1-800-IBM-SERV (U.S only).

Does your drive have an IBM FRU number?
(If your drive was purchased separately it may have an IBM FRU number.)

Yes IBM HelpCenter If your hard drive has an IBM FRU number, contact the IBM HelpCenter for assistance. These drives are typically shipped with your IBM computer or bought from options by IBM.

No Hitachi Global Storage warrany support If your IBM branded hard drive does not have an IBM FRU number, it may be supported by Hitachi Global Storage Technologies. Check warranty status

Need help locating your IBM FRU number?

Use the following instructions to locate your FRU number. FRU number location

Contact IBM technical support for assistance determining warranty support or call 1-800-IBM-SERV (U.S only).

Learn more about hard disk drive support prerequisites.