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The recently announced IBM-Lenovo alliance will change the dynamics
of the entire global PC marketplace. Because of the significance
of the announcement, our customers may have questions about how
this affects them and their relationship with IBM.
First and foremost, no surprises.
- The award-winning ThinkPad® notebook and ThinkCentre™
desktop product lines will continue.
- The ThinkPad award-winning engineers, manufacturing teams, sales
representatives, business partners, and ThinkVantage Technologies
software tools will stay with ThinkPad.
- IBM’s world-class services and support organization will
continue.
- You trust your IBM Dealer, and you can keep trusting it.
As the quality leader in the PC industry, IBM has become the benchmark
for other vendors.
Some recent awards won by the PC Company include:
- Notebook Reliability and Service Award – ThinkPad
wins for sixth year in a row!
— 2004 PC Pro Reliability and Service Awards, November 2004
- IBM ThinkPad – Only Wintel notebook with
Highest "A" Rating
for both Work and Home Notebooks
— Service and Reliability Survey, PC Magazine, July 2003
See what the analysts are saying:
- "RFG believes IBM’s sale of its PC business to
Lenovo should have little to no short term effect on enterprise
reliant upon or considering IBM PC’s. … In the
longer term, though, RFG believes the combined entity will
be able to maintain high quality levels and lower production
costs. … IT executives should keep IBM on their
short list of candidate PC vendors."
— Robert Frances Group, December 2004
- "According to Brian Gammage, principle analyst
at Gartner… 'Customers have indicated that quality
has risen for IBM. Where quality has become more difficult
for some other manufacturers in this highly competitive market,
IBM has been able to keep themselves ahead of the rest on
the quality issue.' "
— IDG News Service, December 2004
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Groundbreaking innovations – from airbag-like technology to data
protection and integrated security biometrics – continue to widen
the gulf between IBM ThinkPads and other notebook PCs.
Some recent awards won by the PC Company include:
PC
Magazine 2004 BEST OF THE YEAR — December 2004
- IBM ThinkPad X40 – Best Ultraportable
- IBM ThinkCentre S50 – Best Corporate
- IBM ThinkCentre A50 – Best Small Business
- IBM ThinkPad T42 with Fingerprint Reader – Best
of the Best -Notebook of the year
— Laptop Magazine, December 2004
See what the analysts are saying:
- "The new ThinkPad T Series T42 now comes with an
integrated finger print reader for those who take their
security seriously."
— MSNBC, October 5, 2004
- "Analysts support IBM's claims that the Lenovo deal will
not squelch innovation. [S]aid Leslie Fiering, an analyst
at Gartner... 'If this deal is done right, the only thing
customers will notice will be that prices are a little bit
lower, and nobody's going to object to that.' "
— eWeek, December 2004
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IBM shipped its first PC in August of 1981, over 22
years ago. In July 2004, IBM sold its 100 millionth PC. Over
the last 12 months, IBM’s PC business has seen double-digit
revenue growth, outperforming the industry in key categories.
See what the analysts are saying:
- "IBM is a marquee name among businesses around
the world, and Lenovo dominates China, the world's fastest-growing
market. 'This new player is not to be underestimated,' said
Gartner analyst Tom Bittman. 'This is going to become
the No. 3 player.' "
— Austin American-Statesman, December 9, 2004
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IBM and Lenovo both bring the spirit of innovation to the new company;
it's the complementary strengths of each one that will create new
value for PC customers. Watch this space for exciting products, services
and technologies that will continue to raise the bar.
The future is an exciting place to be.
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Real world examples
of ThinkPad in action
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