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Warranty Basics for Technicians (Canada)
Cross-Product: Service
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Code
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RXWT0NCA
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Version
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1
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Format
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Online
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Language
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English
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Availability Date
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Thursday, February 23, 2006
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Duration
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1.5 hours
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Audience
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Business Partner, Lenovo and IBM employees,
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Localized For
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Canada |
Description Updated
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Wednesday, February 22, 2006
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What are the benefits of this course?
This course presents the tools needed to access a variety of technical resource information and contacts that are intended to assist students in becoming effective service providers.
Who should take this course?
All Lenovo Business Partner service personnel in Canada who perform warranty repairs on Lenovo products should take this course.
What are the course, skills, or knowledge prerequisites?
(Students must meet the prerequisites in order to fully achieve the course learning objectives.)
A+ Certification
What topics are covered?
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Warranty administration process
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| Completing warranty calls and replacing parts |
| Accessing Lenovo warranty support |
Recommended follow-up courses:
(Please refer to our training roadmaps for the suggested training path.)
Additional Course Information:
A downloadable ISO image of the course is provided at the start of this web course, for those who would prefer to create a CD of the course.
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First-time users must Register in order to enroll in a web course
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Registered users start this web course now
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