Code
: |
|
RDD52
|
Version
: |
|
1
|
Format
: |
|
DVD
|
Language
: |
|
English
|
Availability Date
: |
|
Thursday, November 22, 2007
|
Duration
: |
|
1 hour
|
Audience
: |
|
Business Partner, Lenovo and IBM employees,
|
|
Available
:
|
|
Worldwide |
Description Updated
: |
|
Tuesday, November 20, 2007
|
What are the benefits of this course?
This training package (course code RDD52) provides Service & Support technicians with release level product information on the ThinkStation D10 workstation product line. This training is videotaped on release-level product. It replaces the pre-release Lenovo Training Solutions Service & Support Training CD-ROM. This training is made available on http://www.lenovoservicetraining.com and an ISO image of the DVD format is available for download at this location.
Who should take this course?
All service providers who provide authorized warranty service on Lenovo ThinkStation products should take this course. Support Center technicians may also benefit from this course.
What are the course, skills, or knowledge prerequisites?
(Students must meet the prerequisites in order to fully achieve the course learning objectives.)
(Students must meet the prerequisites in order to fully achieve the course learning objectives.)
A+ Certification or PC Architecture Course (TXW02/TXC02) Desktop Systems Service Training (RDD06)
Troubleshoot and repair the ThinkStation D10 workstation product line
|
|
Use the Hardware Maintenance Manual (HMM) to identify and resolve problems
|
|
Communicate with customers at a level that will make them comfortable with their ThinkStation systems
|
|
Gain technical understanding of the ThinkStation D10 series of products.
|
|
Link to www.lenovoservicetraining.com support site references
|
|
What topics are covered?
|
System Locations and Features
|
| ThinkStation D10 New Technologies |
| In-depth System Technical Overview |
| FRU/CRU Removal & Replacement Videos |
Recommended follow-up courses:
(Please refer to our training roadmaps for the suggested training path.)
All future ThinkCentre and ThinkStation service and support training update courses available on www.lenovoservicetraining.com.
Additional Course Information:
This training package is available for running and download at
http://www.lenovoserviraining.com.
|
