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Lenovo 3000 J100/J105 Service & Support Training
Other: Service
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Code
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RDD45
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Version
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1
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Format
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DVD
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Language
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English
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Availability Date
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Wednesday, May 10, 2006
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Duration
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1 hour
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Audience
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Business Partner, Lenovo and IBM employees,
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Available
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Worldwide |
Description Updated
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Monday, May 22, 2006
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What are the benefits of this course?
This training package provides Service & Support technicians with ship-level product information on the Lenovo 3000 J100/J105 Desktop & Tower. This training is videotaped in a studio environment on ship-level product and is intended to aid service technicians in understanding how to service FRU parts on the above machine types.
Who should take this course?
Any technician who provides service or support on Lenovo 3000 J100 & J105 Desktop & Tower products will benefit from this training.
What are the course, skills, or knowledge prerequisites?
(Students must meet the prerequisites in order to fully achieve the course learning objectives.)
There are no specific prerequisites for this training package; however, the following are recommended:
A+ Certification
Lenovo Desktop Systems (RDC04)
Troubleshoot and repair the Lenovo 3000 J100 Desktop
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Use the Hardware Maintenance Manual (HMM) to identify and resolve problems
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Communicate with customers at a level that will make them comfortable with their ThinkCentre Systems
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Gain technical understanding of the product range
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Link to support site references
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What topics are covered?
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System Features
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| System Locations |
| In-depth System Technical Overview |
| FRU/CRU Removal & Replacement Videos |
| ThinkVantage Technologies Demonstrations & Simulators |
| System Documentation |
Recommended follow-up courses:
(Please refer to our training roadmaps for the suggested training path.)
Desktop Systems: Effective Problem Determination and Resolution (RDI04)
Additional Course Information:
This training package is currently available as a DVD multi-media training disc and is not available for download.
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