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IBM Workgroup Printing Basics

Printer:  Technical

 
Course Information
Code :
  PS00001W
Version :
  2
Format :
  Online
Language :
  English
Availability Date :
  Tuesday, November 30, 2004
Duration :
  1 hour
Audience :
  Business Partner, Lenovo and IBM employees,
Available :
  Worldwide
Description Updated :
  Wednesday, December 01, 2004


What is new in this Version?
In this version the 1422, 1454 and 1464 models are added.

What are the benefits of this course?
In today's business world, printing is one of the most valued, yet overlooked, areas of day-to-day business operations. IBM offers customers a practical and cost-effective solution for their printing needs. In this course, you will learn the basics of IBM workgroup printers, and how these printers can help solve customer printing problems and challenges. Upon completion of this course, you will be able to confidently sell in the workgroup printing marketplace.

Who should take this course?
The audience for this course includes IBM Printing Systems Division Sales/Channels Reps (both new hires and experienced sales representatives who are new to workgroup printers), IBM and PSD IT Specialists, IBM and PSD Business Partners/Resellers, IBM and PSD Telesales Reps, and IBM Client Reps with a need for knowledge on how to sell and position workgroup printers within the customer's enterprise.

What are the course, skills, or knowledge prerequisites?
(Students must meet the prerequisites in order to fully achieve the course learning objectives.)


What topics are covered?
  • Introduction to Workgroup Printers
  • Monochrome Product Line
  • Color Product Line
  • MFP Product Line
  • Workgroup Software
  • IBM Supplies and Availability Service

  • Recommended follow-up courses:
    (Please refer to our training roadmaps for the suggested training path.)


    Additional Course Formats:
    None.



     
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