Overview for Lenovo Registered Partner Program

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The Program
It's easy and quick, complete the registration form and submit it to Lenovo to purchase Lenovo 3000 and Top Seller products for resale. If your registration is approved by Lenovo, you may purchase Lenovo 3000 and Top Seller products from any authorized Lenovo Distributor for resale to your end user customers in Canada.

What are the eligibility requirements?

We require that:

• you must have a business address. Post office or mail box only addresses are not accepted;
• you must have a email address and phone number which will enable us to communicate with you; and
• your business location must be located in Canada.

Lenovo reserves the right to consider other factors, including Lenovo strategic requirements, when considering an applicant. Achievement of the listed criteria does not entitle the applicant to automatic eligibility. Lenovo may approve or decline an applicant at its sole discretion.

What Lenovo product can I resell?
Lenovo 3000 notebooks
Lenovo 3000 desktops
Lenovo branded options and visual products
TopSeller notebooks
TopSeller desktops
ThinkVision Monitors
ThinkPlus Accessories

When reselling to your customers, we ask you to do the following:

1. Provide a dated sales receipt to your customer and inform them that the receipt is their proof of purchase for obtaining warranty service or program upgrades. We will sometimes ask the customers for proof of purchase, so it will be important for the customer to have such documentation;
2. If your customer requires warranty or service support, please direct them to call the Lenovo Customer Support Line at 1-800-565-3344 or 416 383-3344 (Toronto area). We can also provide a copy of our warranty terms to you or the customers prior to purchase. Please contact us if you or your customers would like to review a copy of any of our product warranties; http://www-304.ibm.com/jct01004c/systems/support/machine_warranties
3. Inform your customer of any modification made to the Lenovo products and remind them that modifications you have made or they made may void the Lenovo warranty;
4. Inform your customer that Lenovo products often contain customer replaceable units (such as a mouse, keyboard, speaker, memory or hard drive disk) which, if they fail, are intended to be replaced by customers. Lenovo or an authorized Lenovo warranty provider will provide a replacement unit, if a problem develops under warranty, to the customer for installation by the customer;
5. Please refund to your customer the amount paid for a Lenovo product if it is returned under the terms of its warranty or license. In such an instance, please contact the distributor from whom you acquired the product to return the product and obtain a refund;
6. Retain records of each sales transaction for three years. In the event of a product quality or safety recall, we may ask you to assist us in locating Lenovo products that you have sold, or to contact your customers to inform them of these situations;
7. Do not separate the computers and programs that are shipped together. They must be provided to your customer as they have been provided to you;
8. Ensure that the Microsoft Certificate of Authenticity (COA) and Associated Product Material (APM) included with the Lenovo products containing Microsoft programs are not removed and are provided with the Lenovo computer to your customer. This is your and your customers’ assurance that genuine Microsoft products are installed on the PCs.

How do I register?
Applying to be a Lenovo Registered Partner is easy! Complete the electronic registration form, then submit the form to Lenovo. Once your registration form is received by Lenovo, it will be considered for participation as Lenovo Registered Partner. Lenovo will advise you if you are approved to participate in the Lenovo Registered Partner program within 5 business days.

All fields on the registration form are required to be completed. Incomplete registration forms will not be accepted for evaluation.