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  ThinkPlus - Supporting your business-critical operations
 
ThinkPlus Abbreviation descriptions
Service Delivery Description  
CR Courier Repair  
CCR Customer Carry-In Repair  
OSR On-Site Repair  
OSE On-Site Exchange  
LCPS Lenovo Care Protection Services  
NBD Next Business Day response target  
2BD Second Business Day response target  
TPP ThinkPad Protection  
   
Initial Pac Letter Applicable Countries
C
Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Slovakia, Slovenia.
L
Austria, Belgium, France, Germany, Greece, Ireland, Israel, Italy, Luxembourg, Netherlands, Portugal, South Africa, Spain, Switzerland, Turkey, UK.
N
Denmark, Finland, Norway, Sweden.

Warranty Upgrades for Lenovo Notebook with 1 year standard warranty
Lenovo Care Part Number
Description
Applicable Machine Types
41K0279 L551 NOTEBOOK 1 YR OSR NBD 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0496 L595 NOTEBOOK 3 YR CCR 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0497 L596 NOTEBOOK 3 YRS OSR NBD 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0498 L597 NOTEBOOK 3 YRS CR NBD 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0499 L598 NOTEBOOK 3 YR CR NBD 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0285 N551 NOTEBOOK 1 YR OSR NBD 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0503 N595 NOTEBOOK 3 YR CCR 0689, 0761, 0763, 0768, 8922
41K0504 N596 NOTEBOOK 3 YRS OSR NBD 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0505 N597 NOTEBOOK 3 YRS CR 5x9 NBD 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0506 N598 NOTEBOOK 3 YR CR NBD 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0291 C557 NOTEBOOK 1 YR OSR 2BD 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0293 C559 NOTEBOOK 3YRS CCR 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0294 C560 NOTEBOOK 3YRS OSR 2BD 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0295 C561 NOTEBOOK 1 YR CR NBD 0689, 0761, 0763, 0764, 0768, 0769, 8922
41K0296 C562 NOTEBOOK 3 YRS CR NBD 0689, 0761, 0763, 0764, 0768, 0769, 8922

ThinkPlus Abbreviation descriptions
Service Delivery Description  
CR Courier Repair  
CCR Customer Carry-In Repair  
OSR On-Site Repair  
OSE On-Site Exchange  
LCPS Lenovo Care Protection Services  
NBD Next Business Day response target  
2BD Second Business Day response target  
TPP ThinkPad Protection  
   
Initial Pac Letter Applicable Countries
C
Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Slovakia, Slovenia.
L
Austria, Belgium, France, Germany, Greece, Ireland, Israel, Italy, Luxembourg, Netherlands, Portugal, South Africa, Spain, Switzerland, Turkey, UK.
N
Denmark, Finland, Norway, Sweden.


Providing the coverage you need above the base warranty
When you purchase ThinkPad/ThinkCentre Computer Equipment Base warranty is included. As you rely more and more on computer technology for critical operations however, additional hardware support services are essential.

Meeting your needs
With ThinkPlus for Warranty and Maintenance Options, you can enhance your hardware warranty by upgrading to higher level of service and/or extend the service beyond the original warranty period.

Minimising downtime
Time is money. When your equipment is down, you pay the cost in lost productivity, revenue opportunity and customer satisfaction. When unpredictable events cause hardware to fail, you need it fixed — fast.

Obtain your ThinkPlus options
ThinkPlus Warranty and Maintenance Options can be ordered within 30 days of the machine purchase date and it is simple to register on-line.



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All rights reserved. Lenovo, the Lenovo logo, ThinkPad, Rescue & Recovery and New World. New Thinking are trade marks or registered trade marks of Lenovo. Microsoft, Windows, and Windows Vista are either registered trade marks or trade marks of Microsoft Corporation in the United States and/or other countries. Intel, Intel Core, Intel Duo, Intel Centrino, the Intel logo and the Intel Centrino Duo logo are trade marks or registered trade marks of Intel Corporation or its subsidiaries in the United States and other countries. Other names and brands may be claimed as the property of others. Not all Windows Vista features are available for use on all Windows Vista Capable PCs. All Windows Vista Capable PCs will run the core experiences of Windows Vista, such as innovations in organising and finding information, security and reliability. Check www.lenovo.com/microsoft/en for details.

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