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  ThinkPlus - Supporting your business-critical operations
 
ThinkPlus Abbreviation descriptions
Service Delivery Description  
CR Courier Repair  
CCR Customer Carry-In Repair  
OSR On-Site Repair  
OSE On-Site Exchange  
LCPS Lenovo Care Protection Services  
NBD Next Business Day response target  
2BD Second Business Day response target  
TPP ThinkPad Protection  
   
Initial Pac Letter Applicable Countries
C
Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Slovakia, Slovenia.
L
Austria, Belgium, France, Germany, Greece, Ireland, Israel, Italy, Luxembourg, Netherlands, Portugal, South Africa, Spain, Switzerland, Turkey, UK.
N
Denmark, Finland, Norway, Sweden.

Lenovo Desktop Post-Warranty Maintenance
Lenovo Care Part Number
Description
Applicable Machine Types
41K0297 L563 DESKTOP 2 YRS OSR NBD 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457
41K0478 L585 DESKTOP 1YR CCR 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457
41K0479 L586 DESKTOP 2YRS CCR 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457
41K0480 L587 DESKTOP 1YR OSR NBD 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457
41K0298 N563 DESKTOP 2 YRS OSR NBD 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457
41K0486 N585 DESKTOP 1YR CCR 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457
41K0487 N586 DESKTOP 2YRS CCR 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457
41K0488 N587 DESKTOP 1YR OSR NBD 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457
41K0299 C564 DESKTOP 2 YRS OSR 2BD 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457
41K0493 C592 DESKTOP 1YR CCR 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457
41K0494 C592 DESKTOP 2YRS CCR 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457
41K0495 C594 DESKTOP 1YR OSR 2BD 7387, 7388, 7393, 7394, 7396, 7397, 8253, 8254, 8255, 8256, 8258, 8259, 8454, 8455, 8456, 8457


Providing the coverage you need above the base warranty
When you purchase ThinkPad/ThinkCentre Computer Equipment Base warranty is included. As you rely more and more on computer technology for critical operations however, additional hardware support services are essential.

Meeting your needs
With ThinkPlus for Warranty and Maintenance Options, you can enhance your hardware warranty by upgrading to higher level of service and/or extend the service beyond the original warranty period.

Minimising downtime
Time is money. When your equipment is down, you pay the cost in lost productivity, revenue opportunity and customer satisfaction. When unpredictable events cause hardware to fail, you need it fixed — fast.

Obtain your ThinkPlus options
ThinkPlus Warranty and Maintenance Options can be ordered within 30 days of the machine purchase date and it is simple to register on-line.



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All rights reserved. Lenovo, the Lenovo logo, ThinkPad, Rescue & Recovery and New World. New Thinking are trade marks or registered trade marks of Lenovo. Microsoft, Windows, and Windows Vista are either registered trade marks or trade marks of Microsoft Corporation in the United States and/or other countries. Intel, Intel Core, Intel Duo, Intel Centrino, the Intel logo and the Intel Centrino Duo logo are trade marks or registered trade marks of Intel Corporation or its subsidiaries in the United States and other countries. Other names and brands may be claimed as the property of others. Not all Windows Vista features are available for use on all Windows Vista Capable PCs. All Windows Vista Capable PCs will run the core experiences of Windows Vista, such as innovations in organising and finding information, security and reliability. Check www.lenovo.com/microsoft/en for details.

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