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Products >
Learn about Service and support
productivity, not downtime.
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Today, more than ever, you need productivity, not downtime. Service and support helps minimise your system downtime and provides qualified, localised and personalised expertise to meet your needs, regardless the size of your business.
Some of ThinkPad's extensive support services are listed below.
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Productivity centre: expertise at your fingertips
Preloaded, unique self-help tools on ThinkPad notebooks and ThinkCentre desktop computers help resolve common system problems and save time and money through self-diagnosis
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Always-there online support
Get drivers, downloads, maintenance manuals and technical support documents for your personal computing products. Personalised Web-based eSupport available in nine languages, 24/7.
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Local assistance
Exceptional local service and support relationships with 3000+ Business Partners and a comprehensive, worldwide service network provides the global power of Lenovo in a location near you and gives you excellent support for your business.
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Warranty
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Learn more about warranty (IBM)
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One-stop solutions
Global Services, with thousands of field service agents worldwide, features the most complete set of services coupled with a broad portfolio of skills and experience, making IBM your total solution provider.
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Telephone support
Global Services, with thousands of field service agents worldwide, features the most complete set of services coupled with a broad portfolio of skills and experience, making Lenovo your total solution provider.
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