Customer Satisfaction Survey - Lenovo Partner Network

This survey should take no more than 2 minutes for you to complete. We appreciate your time and value your feedback. Please answer all questions.

First, please select which country you are from:

1) Overall, how satisfied are you with your visit to this site?

Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied

2) What was the primary goal of your visit?

	Learn about Lenovo as a company
	Learn about products, services, pricing
	Find business partner resources and benefits
	Learn about marketing and incentives
	Training and certifications
	Technical support or downloads
	Other, please specify

3) Did you achieve that goal?

	Yes, easily
	Yes, with some effort
	No, was not able to achieve

4) What aspect of your experience on the site did you find most helpful/unhelpful in allowing you to achieve/not achieve your goal? If you were unable to achieve your goal, please let us know why.

5) Please select the category that best describes your comment:

	Navigation
	Search capability
	Site content
	Site performance / links
	Other

6) Which of the following sites have you visited the most in the past month?

	Dell
	Hewlett-Packard (HP)
	Toshiba
	Acer
	Fujitsu / Siemens
	Gateway
	Apple
	I have not visited any of the above sites

7) How does your experience with this Lenovo site compare to your experience with the company's site you selected above?

	Lenovo site experience is significantly better
	Lenovo site experience is better
	Lenovo site experience is about the same
	Lenovo site experience is worse
	Lenovo site experience is significantly worse
	I have not visited any of the above sites

8) What, if anything, could we do to improve your experience?

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