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Uptime offerings and asset management tools help reduce IT support costs and streamline asset management over the life of your system.
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Help reduce IT support and increase uptime
Lenovo can help reduce the headaches of corrupted software and files with Rescue and Recovery™, a ThinkVantage Technology. This downloadable software (preloaded on select ThinkPad and ThinkCentre systems) lets your employees save and restore a previously saved system image, including data, applications and operating system. Users can restore the complete image, even if the system image becomes corrupted. Example: supporting widely dispersed branch offices was a costly problem for Ontario New Warranty Home before they began using Rapid Restore PC together with IBM Director server management software. Since deploying the new software, the company reduced the number of annual IT dispatches to remote offices from five visits per branch to just one. The result? Savings of more than $900 (Canadian) per PC per year.Help increase your uptime with Productivity Centre, which provides one-button easy access to on-system information, including resources to help learn about, set up and enhance your ThinkPad notebook or Desktop system.
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Simplified Asset management
IT departments can appreciate IBM Director Agent to enable desk-side support from a centralised, remote location. This downloadable software creates the base for automated inventory collection, provides local asset information access and offers extensive help desk support tools. When integrated with IBM Director (not included) or other system management solutions, it allows for remote workstation control to solve problems via the help desk or distribute software corrections to networked systems. When your IT department has to safely cascade or dispose of a system, Remote Deployment Manager(IBM) software can enable the secure deletion of a system’s hard disk data. Track your assets using Asset ID™. Asset ID is an IBM-unique asset information area that cannot be erased in the event of a hard drive replacement or system BIOS update. Information can be added or updated and can be collected automatically through electronic inventory.
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