What happens if the operating system on your
desktop PC won't boot? With Lenovo 3000 J Series desktops you can
get on with your work and forget the PC management, thanks to Lenovo Care™. Lenovo Care is a designed solution that combines our innovative tools, support and services resources to help you get your work done, enjoy the experience more and spend less time worrying about computer problems.
 |
Lenovo Care portal
The Lenovo Care portal organizes your top tasks, most frequently used applications and help and support tools with the press of a button:
- Quick Links – One click gives you access to your top tasks such as managing multimedia software, starting a data backup, launching Lenovo PC Support or viewing critical system information. You can also customise Quick Links to suit your personal preferences.
- Resource Center – Get true worry-free computing with support for tasks such as one-button system recovery, automatic updates from Lenovo and easy network connectivity and management.
- Message Center – Learn about system and support features you might not discover on your own. Message Center is your connection to Lenovo's award-winning support team.
|
Lenovo Care – Support
With Lenovo, service and support is everywhere you need it: on the system, on the Web, on the phone… and on the way.
- Warranty: Options for everyone
We offer a one-year base hardware warranty with optional plans to up to three years.
- On-the-system: Expertise at your fingertips
The Lenovo Care portal is a preloaded, unique set of tools on Lenovo desktop computers which can resolve common system problems and help save time.
- On the Web: Online support that’s always there
Get Lenovo drivers, downloads, maintenance manuals and technical support documents for your Lenovo personal computing products. Our Web-based eSupport is available 24/7 9
- On-the-phone: International support
Of course you can call us. Our Customer Contact Centre technicians help provide quick diagnosis and repair support for warranty-related matters. Lenovo works with IBM to provide the world's most comprehensive service and support.
- On-the-way: Bringing powerful support to any size business
Exceptional local service and support relationships with 3000+ Lenovo-authorised service providers and a comprehensive, worldwide service network means we’ve got support in a location near you23.
Teaming with IBM
Renowned IBM world class service and support makes Lenovo PCs an even greater value.
Lenovo systems are designed for reliability and Lenovo Care support tools and information help keep you working worry-free. One particular worry you won’t have with a Lenovo computer is wondering if you can count on getting reputable service and support should you need it. That’s because you’re not only getting the latest design and features in your Lenovo PC, you’re also getting award winning IBM service, too!
Here’s what some PC experts have to say:
“This year, readers leave little doubt that IBM knows how to help customers better than any other manufacturer. In desktops and notebooks, IBM users give the company unrivaled tech support and repairs ratings.”
— PC Magazine 17th Annual Reader Satisfaction Survey, July 14, 2004
“The name has changed, but the service and reliability are much the same…”
—PC Magazine 18th Annual Reader Satisfaction Survey, August 24, 2005
Lenovo Care - Services
Creative problem solving, innovative technologies and proven implementation skills deliver the right services for you or your business.
Lenovo Care warranty upgrades and maintenance options
We make it easy for you to upgrade your system's original warranty with a warranty upgrade. Or you can protect it beyond the warranty period with a post-warranty maintenance agreement. The current options include:
- In-warranty system upgrades are available for either 1 or 3 year periods, and cover on-site, next-business-day hardware repair.
- Post-warranty maintenance agreements are available for either 1 or 2 year periods, and cover on-site, next business day hardware repair
Lenovo Care Recycling Service:
Whether you need to recycle a single home or office PC system, or require an end-to-end solution for large scale disposal projects, Lenovo offers a variety of environmentally friendly asset disposal services to meet your needs.
Lenovo Care – Performance restoration
Keep your PC running like new with patented rejuvenation technology on a Lenovo PC.
System performance that degrades over time due to uninvited registry settings changes, adware and malware can drain productivity. You need a way to restore your system with less manual effort than a standard restore. The Lenovo Care environment provides a System Rejuvenation recovery option that lets you restore to a previous backup without losing your personal settings for printers, browsers and applications.
Lenovo Care - One-Button system recovery
A PC that can recover from a virus at the click of a button.
Viruses, malware, hard drive failure, O/S corruption and accidental file deletion can all be catastrophic to your system or data. You need a way to quickly recover and be productive again. The Lenovo Care environment lets you self-diagnose and quickly recover your system to a previous working state, even if the O/S won’t boot. By pressing a single key combination, you can enter an environment that will allow you to easily get your system back up and performing like it was prior to the attack or system failure. This restore environment also includes a browser to access Lenovo and other support sites via the Internet (you must have Internet access).
Lenovo Care – Automatic Updates
The PC that updates itself
Getting the latest software updates is important, but it can be a time-consuming, manual process. You need a secure way to ensure your system is always up to date without wasting a lot of your valuable time. The Lenovo Care environment can be configured to automatically download and install critical updates on your defined schedule, ensuring you always have the latest drivers and software updates. Your system updates itself so you can keep working.
© Copyright 2006. All rights reserved. http://www.lenovo.com/xe/en/
All rights reserved. Lenovo, the Lenovo logo, ThinkPad, Rescue
& Recovery and New World. New Thinking are trade marks or registered trade
marks of Lenovo. Microsoft, Windows, and Windows Vista are either
registered trade marks or trade marks of Microsoft Corporation in the
United States and/or other countries. Intel, Intel Core, Intel Duo, Intel Centrino, the Intel logo and
the Intel Centrino Duo logo are trade marks or registered trade marks of
Intel Corporation or its subsidiaries in the United States and other
countries. Other names and brands may be claimed as the property of others. Not all Windows Vista features are
available for use on all Windows Vista Capable PCs. All Windows Vista
Capable PCs will run the core experiences of Windows Vista, such as
innovations in organising and finding information, security and
reliability. Check www.lenovo.com/microsoft/en for
details.
* Estimated Selling Price exc. TAX / Estimated Selling Price inc. TAX
** Does not apply to all models, check specification for details
* Estimated selling price exc. VAT / inc. VAT. All prices are exclusive of Belgium RECUPEL recycling premiums. Recupel premiums VAT included are : 2 € for ThinkPad and SVGA projector- 3 € for ThinkCentre - 6 € for ThinkVision TFT - 8 € for ThinkVision CRT, 2 € for laser printers w/o removable tray and 0,50 € for small IT (keyboard, mouse, ext. drive)
We need your feedback!
|
|
| Teaming with IBM |
 |
 Award-winning service
and support makes Lenovo PCs an even greater value.
Lenovo systems are designed for reliability and Lenovo Care
support tools and information can help keep you working worry-free.
One particular worry you won’t have with a Lenovo computer is wondering
if you can count on getting reputable service and support should you
need it. That’s because you’re not only getting the latest
design and features in your Lenovo PC, you’re also getting award
winning IBM service, too! |
|
Back to top
